FAQ’s

Q: Can I customise the cleaning to suit specific move-out instructions from my landlord?

A: Yes, if your landlord has specific cleaning instructions, we can customise the service to ensure those requirements are met, giving you the best chance of securing your full bond return.

A: It’s not necessary to have the utilities turned on, but it helps. If the utilities are not on, our team may have limited access to certain appliances, such as dishwashers or washing machines.

A: There is no minimum booking requirement for our cleaning services. Whether it’s a studio apartment or a large home, we provide tailored cleaning that suits the size of the property.

A: It’s best to book your end of lease cleaning 3-5 days before your final inspection or property handover. This allows enough time for any touch-ups if needed and ensures that everything is perfect.

A: We understand that pets can leave behind fur, stains, and odours. Our team uses specialised tools and products to handle pet-related cleaning, ensuring your home remains fresh and fur-free.